Shipping

Complimentary shipping
All orders ship free, worldwide.

Delivery time
Standard shipping takes 5 to 7 business days. These are estimates, not guarantees, and times vary by location.

Tracking
You'll receive a tracking number by email once your order ships. Please allow 48 to 72 hours for tracking to update. Multiple items may arrive in separate packages.

Duties and taxes
All orders ship Delivered Duty Paid (DDP). We cover all import duties, taxes and customs fees, so there's nothing extra to pay on delivery, wherever you are.

Delays and lost packages
We don't refund delays caused by carriers or customs. If tracking shows Delivered but your package hasn't arrived, please wait 24 hours before contacting us.

Contact
For order inquiries, email valentinaandrose@valentinaandrose.com