Messenger Shoulder Bag

The shoulder bag for women features first layer cowhide cortex and a structure of three main pockets, an inner patch pocket, a hidden zipper belt, and a back zipper pocket. It has dimensions of 27cm length, 11cm width, and 16cm height, with a removable and adjustable shoulder strap measuring 46cm-60cm. Additionally, the bag comes with one shoulder strap and one hand strap as accessories.

Damaged or Faulty Items We offer a full refund only if items are damaged, defective, or incorrect. You must report issues via email with clear photos within 7 days of delivery. Once verified, we will issue a replacement or refund.

Change of Mind: All sales are final. We do not offer refunds, returns, or exchanges for change of mind or style preferences. Please choose your items carefully before purchasing.

Shipping Delays: We do not issue refunds for orders that are delayed in transit or held by customs. While we aim for delivery within 7–15 days, these are estimates and not guarantees.

Return Shipping Costs: Please do not return items without prior approval. If a return is exceptionally approved, the customer is responsible for 100% of the return shipping costs. We do not provide return shipping labels.

Non-Returnable Items: Sale items, jewelry (including earrings), and personalized items are strictly non-returnable.

Contact Us. If you have received a damaged item, please contact us immediately: Email: valentinaandrose@valentinaandrose.com

Product Care Store in the provided bag when not in use. Clean gently with a soft, dry cloth. Avoid using abrasive materials or cleaners.