We accept returns within 7 days of delivery for items that are damaged or faulty.

Return Shipping Costs

You are responsible for the full cost of return shipping. If your return is approved, your order will be reimbursed minus a USD 20 (or local currency equivalent) processing fee.

Important Notes

The return window starts when your order is delivered or picked up. Returns are not accepted for shipping delays. Items must be returned in original packaging (tags, box, and pouch included).Complete sets only: Items sold as a set must be returned together.

Non-Returnable Items

Engraved or monogrammed products and earrings cannot be returned.

How to Return All online orders must be returned by mail to the address below with your order number clearly visible:

Order Number

Parcel Locker 10201 47711

31 Hall St

Bondi Beach

2026

NSW

Sydney

Australia