When will I receive my confirmation email?  

You will receive your confirmation email and order number after placing an order.

When should I expect to receive an item?

Our delivery times are 4-14 days. Sometimes if we are running low on stock our items are shipped straight from our suppliers in order to not delay shipping times. 

What happens if I want to return an item?

We have a 30 day returns policy. Your item must still be in original packaging and in perfect condition. 

As soon as we receive your item and have inspected it for a return we will process your refund within 5 business days.

The refund will be processed back to the payment method used when the purchase was made. 

When can I expect a response to my email?

Our office hours are 9am-5pm, Monday-Friday. Any messages sent outside of those times will be answered on the next business day.